WHY YOU MYPFOTE SHOULD SHOP
- UNIQUENESS- Don't buy a product that another dog is already wearing, because ONLY you have this exact collar.
- PERFECT GIFT IDEA- Whether as a dog's birthday gift or for Christmas, your four-legged friend is sure to be delighted! In addition, we offer to give away our value voucher to print and give away
- CLIMANEUTRAL- we operate our online store climate neutral and cooperate with our CO2 certificate partner Klimaneutral-Jetzt, which provides our CO2 certificates. We ship with DHL GoGreen - the climate neutral shipping from DHL
- SERIOSITY - we are a company based in Germany. We engrave in our workshop in Germany and also ship from here - no shipping from China, like our competitors. For this reason we are also TrustPilot certified. Only proven genuine companies get this certificate with verified customer reviews
With an order placed in our online store, we deliver MyPfote.com from our dispatch warehouse in Germany. We ship exclusively with DHL GoGreen.
The shipping costs are as follows for shipping to Germany:
- up to 30,- € value of goods: 3,90 € shipping costs
- more than 30,- € value of goods: free shipping
- Parcel tracking via DHL Tracking
For all other EURO countries we charge the following shipping costs:
- up to 30,- € value of goods: 4,90 € shipping costs
- more than 30,- € value of goods: free shipping
We expressly assume no liability or assumption of costs for incorrect addresses provided by the customer (e.g. missing house number, name not on letterbox or doorbell). The customer shall bear the costs for resending. There is no entitlement to new production of the ordered goods free of charge.
Delivery time
Unless otherwise stated in the respective offer, the goods shall be delivered within Germany within 3-4 working days. For EU deliveries outside Germany, delivery will be made within 7-10 working days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that products with personalization are individual items and we need approximately one additional working day to produce them.
Please note that orders are not processed and delivered on Sundays and public holidays.